It's never been a better time to invest, says TD Ameritrade. So why aren't people? Is the personal investing market becoming obsolete? I was asked to bring my thoughts to Chicago for 3-days to address "skepticism" in the investing world. It yielded some great reminders and insights.
BB8. A magical droid from the Star Wars VII movie, The Force Awakens, was originally just plastic, circuit boards and gear wheels. The trick to giving it a personality is revealed here along with the larger design lessons which are my Holy Grail of Experience Design.
Back at the end of 2015, I was asked to speak at an internal event being hosted by the Charles Schwab corporation on designing for innovation. I squarely addressed the problem with going to market with technology that isn't designed for humans. I make the case for a user-centered design approach.